Their purpose is to maintain proper crank end play. In the absence of the alleged memo clearly stating what you suggest, it seems you are expecting cradle to grave coverage for your engine, which is absurd. Honda has an very good service reputation with all the products they produce. My Honda dealer's service staff have always performed in a timely and professional manner. The warranty protection was great as well.
I have not had to avail myself of this service. Cold weather storage; Get the manufacturers list for normal storage and do everything on it. One is known for high cost and not the greatest reputation the other is hard to get a hold of and south of river but worth it, I bought my donk from the latter and very happy. It still runs but I never use it because of the kickback and the fact that it is useless because it only runs most of the time, not all the time. I also have competitive top end speeds.
It'll blow your motor up, but it'll be fun. If you're still not sure, follow the two yellow wires comming from the stator under … the flywheel , down to the rectifier. All I ever did was change oil, filter, and plugs. I'm not getting it - unless they are talking about some other thrust washer, not the one on the prop shaft. Get this: My Honda Certified Mechanic spent 8 hours on my motor troubleshooting it to finally find out from Tech Support about the Thrust Washer problem. Every year it was in the shop for poor running operation. Examine all visible hoses and electrical connections Lubricate shift levers, throttle linkage, etc.
Making the best even better. Starts in gear so the safety switch is bad. Here is my problem: my Honda Certified Mechanic, who is a good guy, just removed the motor from my boat and has taken it to his shop to take apart and order parts. The dealer told me the next time it happened I would get a new engine. To be fair, my wife is from Maine, and I still don't understand how people live through that cold weather.
For a grand it should have run more than 2 miles. My nephew has a Honda and he had no problems yet. Maybe a healthy 225 four stroke engine is in fact a good match for your boat? They even did a couple of little jobs that I asked for and didn't charge me for them so can't complain too much. Need a good reliable second motor while out on the ocean in case my inboard quits. I think it would be very valuable and fascinating reading to have a factual and unfiltered look at the frequency of repair of high horsepower four-cycle engines used in tropical saltwater environments. If you have to store dry, same fuel mix and run it dry.
As a motor mechanic and heavy diesel mechanic I actually enjoy working on outboards. Possibly the auto versions didn't wear or work as well with the crank mounted vertically, changed them the next year and is well aware of the problem. The price and the workers are on point. I have so far tried the nice approach and now may mention to them that I will go public with the problem and let them know I am ready to throw on a new 250 E-Tech. There are many instances in which a product actually becomes simpler in terms of the total number of components as it becomes more sophisticated. I have not had any problems since I bought it a year ago.
Really if it was that simple why would they bother with a 4 year trade degree and numerous re training every year. I certainly can't suggest your shop is anything less than honest. The dozens of islands scattered across the Caribbean are a remarkably diverse lot. If you know what to look out for, a slightly used outboard motor can be. Three Taylor hours, sure, but not for a pro. Therefore as a four stroke has more parts there may be a higher chance of a more expensive repair, but obviously not for every case. I think before you garner any support for your position, you should either put up or shut up.
If there's nothing wrong with the heads as probably in this Honda situation, unless the block is trashed it should be a simple rebuild. So now I guess my brother and I will fix it and throw it back on and run it till it quits and then re-power. I don't have the time to get into that whole mess. Also, who would buy it? Many small and bigger problems may turn up. A person would pressed to find a better or more reliable product.