For customers with any other Volume Licensing agreement, guidelines and policies are region-specific. The sites are online as of December 18, 2009 Pacific Time and Microsoft apologizes for any inconvenience. Answer: It may take up to 48 hours for access to be granted. How can I add an Administrator for an agreement when there is no current Administrator assigned? If I accidentally attach the volume licensing licenses by signing in to the wrong account, how can I move the licenses to the correct account? A request will be sent to the administrator of the Agreement i. Sign in to with your and password. Answer: If you are one of the few customers that this affects, Microsoft is working on resolving the issue so you have access shortly.
Vendors can take additional steps to ensure that their products' key are only used in the intended number. With a license certificate, it's not necessary to activate or register the software. Microsoft requires a valid business email address as part of increased security to protect our customers. Instead the administrator needs to sign up for , which holds details such as licensed apps, their number, and payment methods. The most notable of these, , pioneered the sale of Microsoft volume licenses in this way. Orders placed with a reseller are sent electronically to Adobe.
To reassign the account to which your volume licensing agreement licenses are attached, contact and request to have your agreement remapped to a new account. Win contract renewals and keep customers happy There are over 330,000 Volume Licensing customers with expiring coverage agreements. Archived from on 21 June 2014. Waiting for me refund now. Administrators will be able to manage permissions for each user.
Answer: Your local reseller has access to your Volume Licensing Keys so we can easily help you with this request. Can I move existing licenses from a direct purchase subscription to an enterprise agreement? Once you've signed in, you can. A Microsoft expert can help you explore the purchasing options for large enterprises and help you determine which is best for you. What if I need additional support? In standard systems testing, they encountered an issue with the registration system, which has since been resolved. For example, only some types of Microsoft volume license can be transferred, provided a formal transfer process is completed, which enables Microsoft to register the new owner. For assistance with a volume licensing invoice, contact your Microsoft Licensing Solutions Partner. The second is Key Management Server and its corresponding keys.
Are call centers resourced to manage our calls? Answer: This is by design and provides greater security for each Microsoft Volume Licensing customer. Gave up after a morning on hold. Download our Renewals Action Guide to help guide you in taking advantage of this huge opportunity. How do I add more licenses or add-ons, such as additional instances or storage when I have purchased through volume licensing? Important It is important to order at minimum the same number of licenses and add-ons that you currently have to ensure that you do not lose data. This key, however, must only be used once, i. Why were the sites unavailable? For security reasons, Adobe can add new contacts to an account only with written approval from a current account contact. Primary default contact can: View details and make the same changes as other contacts.
If the activation email needs to be resent, call to make the request. Answer: Microsoft is resourced to support partner and customer inquiries. Call volumes may be higher than normal as more customers that are migrating to the new experience have questions so Microsoft appreciates your patience as they serve each request. As with the Office 365, a user account registered with Adobe is all that is required to authorize software and store payment information. Service Pack 2 only checks for the same small list of commonly used keys as Service Pack 1. This account is protected by credentials such as a username and a password.
Answer: As part of a recent site upgrade, Microsoft added security permissions which require a valid business email. Answer: As part of a recent site upgrade, Microsoft added security permissions which require a valid business email. With the popularity of the practices, volume licensing customers only supply their software with credentials belonging to an online instead, which is used for other aspects of services and provisioning. For customers with any other Volume Licensing agreement, guidelines and policies are region-specific. If you require additional support, please contact your Microsoft Partner Account Manager or call your local.
Note The licenses cannot be remapped to a different account if you already own Microsoft Online Services licenses Office 365 or Intune on the same agreement, because all Microsoft Online Services licenses are attached to the same account. An upgrade was scheduled as part this release cycle. Volume licenses are not always transferable. See for how to add or delete contacts. Note If the purchase was made on an enterprise agreement that already includes Microsoft Online Services licenses, for example Office 365 or Intune, then the Dynamics 365 for Customer Engagement licenses will automatically attach to that Microsoft Online Services account and cannot be associated to your existing Dynamics 365 for Customer Engagement account. In the heavily competitive marketplace, every advantage to create a positive customer experience can lead to improved satisfaction and retention. Sign in to with your and password.
Microsoft requires a valid business email address as part of increased security to protect our customers. Users using these keys will receive an error message when they install the latest service pack, and such users are told to obtain a legitimate license and change their product key. How can I see a list of each agreement associated with my organization? A very small number of software vendors specialize in brokering such transfers in order to allow the selling of volume licenses and keys. If the licenses need to be separated, this requires a special amendment from your Microsoft Licensing Sales Specialist. We anticipate that we will have higher than normal volumes at our contact centers as customers and partners become familiar with the new site experience. Keep the validation email and click the link in the validation email again after a 48 hour period. If you have registered and received a message that no permissions are associated with your account, please do not re-register.